After almost 2 years, I am back again writing a series of blogs on Copilot and AI-enabled features in Dynamics 365 Customer Engagement. Before we get into the Dynamics 365 Copilot let’s talk about the history of AI dates back to the 1950s, when the term “artificial intelligence” was first coined by John McCarthy. In… READ MORE
Microsoft 365 Copilot is an AI-powered tool that helps users to be more productive by providing personalized, relevant, and actionable responses. In this blog post, we’ll explore some of the key features that enable Copilot to deliver such accurate results, including the Semantic Index, the distinction between Tenant Boundary and Service Boundary, Grounding, and the… READ MORE
![[Copilot Week] Getting Started with Microsoft Copilot](https://img.youtube.com/vi/TQ4fGR686NI/maxresdefault.jpg "[Copilot Week] Getting Started with Microsoft Copilot")
[Copilot Week] Getting Started with Microsoft Copilot Webinar Description: Wondering how to get started with Microsoft Copilot? Now is your time to learn. Nikkia and Sheila also incorporate a 15-minute Q&A at the end of the webinar! Speaker Bio: Nikkia T. Carter | CEO | Business IT Extraordinaire @ NTC Tech Consultancy & Sheila… READ MORE
![[Copilot Week] Building and Extending Copilots](https://img.youtube.com/vi/oJHDA3WG3ho/maxresdefault.jpg "[Copilot Week] Building and Extending Copilots")
[Copilot Week] Building and Extending Copilots Webinar Description: In this webinar, Daniel shows how to build custom copilots with Copilot Studio. You will learn how you can add public websites and private SharePoint sites as sources to the copilot. Daniel will also show new AI features in Copilot Studio that help you build a better… READ MORE
Introduction Sales is a challenging and competitive profession, where sellers need to constantly balance multiple tasks, manage customer relationships, and deliver results. According to research, sellers spend only 30% of their time on selling activities, while the rest is spent on administrative and non-selling duties. Moreover, sellers face increasing expectations from customers, who demand personalized,… READ MORE
Welcome back to Copilot Your Day! We’ve already seen how M365 Copilot integrates with Teams and Word. To use Copilot correctly, we write down our instruction or “prompt”. Copilot uses this information to understand your request and deliver the desired output. But why is prompting such an important skill? And what does a good prompt… READ MORE
I’ve heard many people, from entry level developers to senior architects and directors, wonder if GitHub Copilot was anything more than just autocomplete. I kept struggling to put into words why I felt that it was. And today it clicked for me. Cognitive Load. It’s the secret enemy that’s really difficult to pin down concretely, but for… READ MORE
Microsoft has made significant strides in the development and evolution of chatbots – now known as copilots. The new Copilot Studio leverages the power of AI to create intelligent and intuitive conversational interfaces. In a previous blog post I have demonstrated the use case of providing external data sources to Copilot and using the Generative… READ MORE
In recent news, Microsoft’s strategic movements in the AI, Copilot and technology sectors. 3 big AI trends to watch in 2024: Small language models: Microsoft researchers have introduced Phi and Orca, two Small Language Models (SLMs) that demonstrate comparable or superior performance to Large Language Models (LLMs) in targeted domains. This development highlights the… READ MORE
Introduction Recently MSFT has released Teams Open AI library modules. With these services, you can make your Teams Apps more intelligent, Contextual and run meaningful and fluid conversations. These Open AI modules do all the hard work behind the scenes, and it’s your job to configure these smart settings. You can learn more about Azure… READ MORE
