In this session, attendees will learn how to leverage the power of artificial intelligence (AI) in Power Virtual Agents in the Power Platform to enhance customer engagement and streamline business processes. This session will dive into the various AI capabilities available in Power Virtual Agents, including natural language processing, sentiment analysis, and using large language models like GPT. We will discuss best practices for designing and implementing AI-powered Power Virtual Agents, including considerations for privacy and security.

Benefits of Attending this Session:

• Attendees will learn how to implement AI into PVA
• Attendees will learn what the privacy and security implications are when using AI in PVA
• Attendees will get an overview of what LLM to use for what use case in PVA