Copilot Studio Agents represents a significant leap forward in how businesses and consumers can leverage artificial intelligence to enhance their interactions and workflows. However, deploying these agents effectively requires a nuanced understanding of the different needs and best practices specific in Enterprise environments vs B2C scenarios.

In this session, we will take a deep dive into the deployment of Copilot Studio Agents, examining the critical considerations for both enterprise and B2C scenario’s. For enterprise environments, we will cover seamless integration with existing enterprise systems, ensuring data security and compliance, customizing agents to fit complex business processes, and managing large-scale deployments.

Conversely, for B2C scenarios, we will explore how to create engaging and intuitive user experiences with Copilot Studio Agents, focusing on personalization, real-time responsiveness, and enhancing customer support. Most importantly, you need to know the impact, if you have more than 6.2 million conversations a year. Attendees will learn on how to seamlessly fit agents into complex business processes, on how to measure ROI and the impact it has on data security.