Years ago, software architecture, stability and technical perfection were the focus of IT departments when delivering business applications. Times have changed, however, and today’s business departments demand more. Modern organisations need more applications that are more intuitive, with more functionalities and the IT support to back it all up. All without shortcuts or sacrifices being accepted. Time-to-business is also critical in this modern, fast-paced and ever-changing environment, so low-code/no-code rapid application development platforms are more in demand than ever.

The digital transformation is having its influence however, and IT departments are now realising that deployment is no longer the final goal. Change management is the new black, and it’s no longer about how you handle change requests, but how you proceed with the delivery process.