Are you looking to take your daily tools like Microsoft Teams, SharePoint, Microsoft Power Platform, OneDrive (and more) to the next level?

The upcoming ESPC sessions will show you exactly how you can supercharge your productivity and streamline collaboration with Microsoft Copilot. From enabling AI-driven workflows to transforming how you collaborate and manage tasks, these sessions will provide practical insights on how to make the most of Copilot’s capabilities.

GitHub data shows developers who use GitHub Copilot, 88% say they are more productive, 74% say that they can focus on more satisfying work, and 77% say it helps them spend less time searching for information or examples. 

While just last week, Microsoft shared more incredible stats – Around 60% of Fortune 500 companies use Microsoft 365 Copilot, with notable financial outcomes. For instance, Lumen Technologies anticipates $50 million in annual savings, and Honeywell attributes the productivity benefits to the equivalent of adding 187 full-time employees. Some organizations have seen vast reductions in task completion times. For example, Finastra cut its creative production time from seven months to just seven weeks.

WOW!  

It seems with the pace of change and the move towards an AI heavy future, that adapting Microsoft Copilot might just be crucial to remain competitive and efficient in this digital age. Here’s why:

Enhanced Productivity and Efficiency:

According to reports, employees are completing tasks 26% faster with Copilot, especially in areas like Customer Support and Document Generation. Honeywell has reported a productivity gain equivalent to hiring 187 additional employees. [Source: https://blogs.microsoft.com/blog/2023/12/05/celebrating-the-first-year-of-copilot-with-significant-new-innovations/ ]

Cost Savings:

Microsoft Copilot has helped cut down many organisation’s operational costs. Lumen Technologies projects $50 millions in annual savings due its use of Copilot. [Source: https://blogs.microsoft.com/blog/2024/10/21/new-autonomous-agents-scale-your-team-like-never-before/]

Improved Customer Experience:

Because of Copilot’s ability to assist people in real-time, Copilot has helped to reduce response times and therefore improve the quality of customer relations. Customer service agents using Copilot have handled cases 12% faster and has resulted in fewer cases requiring escalation. All in all, this has led to increased customer satisfaction. [Source: https://www.microsoft.com/en-us/worklab/work-trend-index/copilots-earliest-users-teach-us-about-generative-ai-at-work ]

Skill and Resource Optimisation:

Copilot has incredible capabilities in roles like customer support and cybersecurity which is helping to bridge gaps in manpower and skill. Copilot’s capabilities have come at a vital time as there is a shortage of experts in cybersecurity. Copilot has helped users in task accuracy and quality with security analysts achieving 44% greater accuracy on complex tasks. [Source: https://blogs.microsoft.com/blog/2023/12/05/celebrating-the-first-year-of-copilot-with-significant-new-innovations/ ]

Scalability and Adaptability:

Copilot offers a variety of tools including the popular Copilot Studio. Copilot Studio enables custom agent creation. This empowers organisations around the world to automate organisation specific workflows e.g. lead generation in sales or incident management in customer service. These automations allow for scaling without extensive hiring. [Source: https://blogs.microsoft.com/blog/2024/10/21/new-autonomous-agents-scale-your-team-like-never-before/]

Check out just some of the dedicated Copilot focus sessions at ESPC:

Extending Microsoft 365 Copilot
Learn how to use Microsoft Copilot Studio to develop custom agents, leveraging Generative AI with SharePoint/OneDrive and other custom data sources, and creating custom actions to interact with Power Platform Connectors, Flows, Microsoft Dataverse, and more.

Copilot Implementation Essentials Overview

Get clarity on the best practices for governance, administration and user enablement for Microsoft 365 Copilot.

Developer’s guide to customizing Copilot agents

Learn to navigate the development landscape with a focus on customization through Declarative agents and your own Copilot Agents. You will also learn when to customize vs. build your own.

Building an AI strategy with Microsoft Copilot

AI is moving very fast and organisations are now looking at how they form a strategy for usage and governance around it. Those who are not planning for this will be left behind. Look at what should be included in that strategy and how your organisation can help get the benefits of AI from existing services and build your own.

These are just some of the Microsoft Copilot focused sessions from the 120+ session programme. Plus we know there are exciting announcements to come on Microsoft Copilot and Agents from a teaser tweet from ESPC keynote speaker: Jeff Teper, President, Collaborative Apps & Platforms, Microsoft

Don’t miss your opportunity to see how Copilot can take your productivity to new success levels and your opportunity to save – our final sale ends this Thursday (Oct 31st). 

References:

Spataro, J. (2024) New autonomous agents scale your team like never before. Available at: https://blogs.microsoft.com/blog/2024/10/21/new-autonomous-agents-scale-your-team-like-never-before/ (Accessed: 25 October 2024)

Mehdi, Y. (2023) Celebrating the first year of Copilot with significant new innovations. Available at: https://blogs.microsoft.com/blog/2023/12/05/celebrating-the-first-year-of-copilot-with-significant-new-innovations/ (Accessed: 25 October 2024).

Microsoft (2024) Copilot’s earliest users teach us about generative AI at work. Available at: https://www.microsoft.com/en-us/worklab/work-trend-index/copilots-earliest-users-teach-us-about-generative-ai-at-work (Accessed: 25 October 2024).