panagenda OfficeExpert TrueDEM: Your Window into the Microsoft 365 User Experience and Teams call Quality

Reduce your time troubleshooting Teams call issues and M365 problems with unparalleled visibility into the full user journey of your M365 users.

Wherever they work, from home, from the office or at a customer both in real-time and retrospectively.

Key Features:

• • Effortless Deployment: Securely deploy TrueDEM agents to user endpoints in seconds, without requiring admin rights.
  • Comprehensive Data Collection: Collect data directly from the device, tracking endpoint, application performance, and network analytics from home/office networks, ISPs, and Azure.
  • Real-Time Insights: Gain a deep understanding of the true user experience wherever your users work, enabling you to identify and address issues promptly.
  • Efficient Troubleshooting: Quickly troubleshoot Teams call issues with detailed analytics and actionable insights.