Karuana Gatimu is a business architect and productivity expert currently working in the M365 Customer Advocacy in Collaborative Apps and Platform group. With a 25-year history in collaboration technology and corporate IT, she is experienced in Microsoft 365 services with a focus on Microsoft Teams, SharePoint, and Power Platform. She combines her technical expertise with a passion for community management and a #PeopleFirst approach to business transformation. Her team currently drives worldwide adoption of Microsoft 365 services, product feedback, and technical readiness for IT professionals, developers, and productivity Champions, including the Microsoft 365 Champions program and the Teams Technical Community. Her specialized experience in enterprise, government, non-profit, and retail solution architecture allows her to build large scale adoption programs and create the Microsoft Service Adoption Specialist and Virtual Event Production courses. She is the host & executive producer of Coffee in the Cloud on YouTube and a frequent speaker on empowering female leadership in technology and the future of collaboration.